JR-Tools Employee Satisfaction at an Excellent Level
The latest employee survey at JR-Tools shows that employee satisfaction is at a high level. Our key strengths include flexible working arrangements, strong professional pride in our work and its quality, and effective teamwork. The survey was conducted using the ZEF service.
Excellent Employee Satisfaction
We monitor employee satisfaction annually, with responses collected from our entire workforce. The survey was conducted anonymously, and each theme was evaluated alongside its importance to the respondent.
Our eNPS (Employee Net Promoter Score) reached 57, which is an exceptionally high result in the industrial sector. This reflects strong commitment, trust in the employer, and a high level of job satisfaction among our employees.
Strong Professional Pride, Customer Focus and Teamwork
Employees rated the company’s products and services at an excellent level. All quality-related statements scored over 90 out of 100.
Key strengths highlighted include:
- high quality in products and services
- active use of customer feedback
- strong confidence in our services from the customer’s perspective
These results reflect strong professional pride and a customer-focused way of working.
Collaboration and peer support are among our key strengths. Our employees are strongly committed to developing the company together, and colleagues are always ready to support each other. Effective teamwork is directly reflected in the quality of our products and services.
Flexible Working Supports Well-Being and Skills Development
Working time arrangements received full scores in the survey, and work-life balance was rated very highly. Flexibility plays an important role in supporting well-being and retaining skilled professionals.
Employees also highly value the trust placed in them by their supervisors, along with the responsibility they are given. Trust-based leadership enables the continuous development of efficient and high-quality operations across all areas.
Feedback Drives the Development of Employee Experience
The survey results show that employee satisfaction is at a high level. We aim to operate responsibly, which requires both high employee satisfaction and a shared commitment to continuous improvement.
We continuously develop our operations based on the feedback we receive. Our goal is to remain a great place to work and to provide our customers with even more efficient and reliable tool solutions in the future.
Read more: Career at JR-Tools





