Press Release: JR-Tools Ltd to strengthen its resharpening service
JR-Tools Ltd, Finland’s biggest manufacturer of special metal cutting tools for metal industry, is increasing its resharpening service capacity with a new machine investment.
The company has also launched a new JR Label for new and resharpened tools.
JR-Tools Ltd has invested in a new machine designed for resharpening of gear shaper cutters. “With this new machine, we have been able to multiply the resharpening capacity of gear shaper cutters. The delivery time is also significantly shorter thanks to the new machine”, says Veli-Matti Uusitalo, Sales Director of JR-Tools.
The company has also launched a new JR Label for both new and resharpened tools. The label is attached on the plastic storage tube of the tool and it can include product information as well as a barcode. “We started developing the JR Label as a result of customer feedback. Our customers wanted a solution that makes sorting and storing the tools quick and easy”, tells CEO of JR-Tools Pasi Rönn.
Developing the resharpening service of cutting tools is one of the cornerstones of the company’s operations. The most difficult times of the COVID-19 pandemic highlighted the importance of the resharpening service because many customers preferred to resharpen their tools instead of investing in new ones. During 2021, the situation on the market and among the company’s customers is looking brighter. “There’s an increased demand for our products and services which naturally means new recruitments. We are also planning to invest in new machines in the next couple of years”, says Rönn.
Inquiries:
CEO Pasi Rönn
+358 (0)50 469 7921
Sales Director Veli-Matti Uusitalo
+358 (0)40 835 8075
veli-matti.uusitalo(at)jrtools.fi
JR-Tools Ltd is a manufacturer of special metal cutting tools for metal industry. The company is located in Tikkakoski, Central Finland. JR-Tools Ltd is the largest and most versatile company in its field in Finland, and the company’s machinery enables manufacturing, service and PVD coating of special HSS and carbide tools. JR-Tools Ltd is also an importer and reseller of gear cutting tools. https://jrtools.fi/en/
Read also
New JR-Tools Website – Discover Smarter Tool Lifecycle Solutions
The new JR-Tools website offers an improved user experience and a more comprehensive view of optimising the lifecycle of metal cutting tools. The site structure has been updated, and the content is now more versatile than before.
JR-Tools Customer Satisfaction at a Very High Level
The latest customer satisfaction survey at JR-Tools shows that our investment in high-quality products and expert service is clearly reflected in our customers’ daily operations. The results confirm that our customers see us as a reliable tooling partner.
JR-Tools Employee Satisfaction at an Excellent Level
The latest employee survey at JR-Tools shows that employee satisfaction is at a high level. Our eNPS (Employee Net Promoter Score) reached 57, which is an exceptionally high result in the industrial sector.
